Zen is most
applicable to Agile in situations and places where there is conflict,
contention, strife, friction, discord, and lack of cooperation.
There, Zen
is effective. It can bring peace, calm,
and harmony.
Therefore,
if you walk into a contentious situation be prepared to be the calming
element. Center yourself. Speak in a level, calm, slow, metered voice. Ask everyone to take a couple deep calming breaths, and then assist the group in finding their center
– where is it? Typically, the center of
the group is the vision that brings them together. Remind them and review that vision. That is their common ground for rebuilding
positive relationships.
If that
fails to calm the situation, try reviewing the Agile Manifesto. If that fails, try reviewing the reasons they
work in the first place. If that does
not work, ask everyone to take a time-out and reconvene the “after lunch” –
food is great at making piece.
I will
cover actual conflict resolution and management in a later post.
DONE.